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Installations, Servicing & Maintenance

Installations using HETAS registered installer or obtaining building regulations 

Chimney installations, twin wall & flexible flue liners. 

Fully trained approved and registered with Hetas Ltd. 

Solid fuel registered Hetas engineers. 

Free - no obligation - quotation - for the installation of all stoves, range cooker, chimney liners and twin walled chimney systems.  

All aspects of chimney work can be carried out from new build, full restoration and rebuild of chimney stacks  to flexible liner installations, restoring inglenook fireplaces, or completely modernising existing fireplaces complete with laying of hearths. tiling and even installation of stoves where no fireplace or chimney exists. 

Installation of appliances and hot water systems

Installation of dry appliances 

Installation of twin walled flexible flue liners 

Installation of rigid selectional metal flue liner 

Installation of insulated twin wall systems 

Service and maintenance of appliances - This can be done on a one off basis or on a regular annual basis. 

Meeting building regulations


Using a HETAS registered installer, 
 can save time and money; and will ensure your heating appliance works safely and efficiently. 

All installations of solid fuel and wood biomass appliances and systems are subject to the requirements of Building Regulations and are notifiable to the Local Authority in your area by law. HETAS registered installers can self-certificate their work thus avoiding the need for costly and time consuming Building Notice applications to the local Building Control Department. 

All HETAS Registered Business's will leave you the customer with a Compliance Certificate and send a copy to HETAS for onward notification to the Local Authority. This is a simple and effective process costing a few pounds whereas the local authority Building Notice can cost hundreds of pounds in some cases. 

The Certificates issued by HETAS and the notifications to Local Authority are important records demonstrating that work was done legally, by registered competent businesses and individuals and records that the registered business carried out the work in accordance with Building Regulations. When people sell their houses - the information about work carried out under the Building Regulations in England & Wales is used by Solicitors on their inquiry forms and failure to demostrate compliant work where applicable, can adversely affect the sale of properties. The information gathered in this way may be used in any future home information pack (HIP) requirement; and Local Authorities are already required by law to hold such information. 

What is DEFRA? 

DEFRA is the government body responsible for testing and approving solid fueled heating appliances for use in smoke control zones. 

History of Smoke Contol Zones 

The Clean Air Acts of 1956 and 1968 were introduced to deal with the smogs of the 1950's and the 1960's which were caused by the widespread burning of coal for domestic heating and by industry. These smogs were blamed for the premature deaths of hundreds of people in the UK. The Acts gave local authorities powers to control emissions of dark smoke, grit, dust and fumes from industrial premises and furnaces and to declare 'smoke control areas' in which emissions of smoke from domestic properties are banned. Since then, smoke control areas have been introduced in many of our large towns and cities in the UK and in large parts of the Midlands, North West South Yorkshire, North East of England, Central and Southern Scotland. The implementation of smoke control areas, the increased popularity of natural gas and the changes in the industrial and economic structure of the UK lead to a substantial reduction in concentration of smoke and associated levels of sulphur dioxide (SO2) between the 1950's and the present day. 

Exempt fuels and stoves

Any multifuel stove for installation in a Smoke Control Area but may burn only authorised smokeless fuels. A list of approved smokeless fuels can be found on the DEFRA website. 

http://smokecontrol.defra.gov.uk/ 

Exempt appliances 

Exempt appliances are appliances (ovens, wood burners and stoves) which have been exempted by Statutory Instruments (Orders) under the Clean Air Act 1993 or Clean Air (Northern Ireland) Order 1981. These have passed tests to confirm that they are capable of burning an unauthorised or inherently smoky solid fuel without emitting smoke. 

Burning Logs 

Logs may only be burnt on stoves that have been granted  exemption from the regulations by the government through DEFRA. Exempt appliances are appliances (ovens, woodburners and stoves) which have been exempted by Statutory Instruments (Orders) under the Clean Air Act 1993 or Clean Air (Northern Ireland) Order 1981. These have passed tests to confirm that they are capable of burning an unathorised or inherently smoky solid fuel without emitting smoke. 

Smoke Control Areas: 

If you are unsure whether or not you live in a smoke control area then you can check with your local council or visit http://www.uksmokecontrolareas.co.uk/locations.php.

WOOD FUEL: Never use toxic wood such as chipboard, impregnated or painted wood. 

Good quality is the most important factor in your stove working efficiently and cleanly. Always use dry firewood. The dryness of the firewood plays an important role since the use of wet wood results in poor fuel economy and may cause a tarry sooty film on the internals of the stove and flue liner chimney. 

Newly cut wood contains 60 - 70% water, making it totally unsuitable for use as firewood. 

Newly cut wood should be stacked and air dried under cover for two years before being used as firewood. 

Newly cut wood should be stacked and air dried under cover for two years before being used as firewood. 

Certain types of wood heat better than others. Green wood contains a lot of water (approximately 50%). Normally, dry wood stored outside for 18 - 24 months and well ventillated, still contains 15 to 20% of water. 

Humid wood is more difficult to burn and has lower calorific value. Humid fumes have, the disadvantages of reduced draught and of the formation of tar in the fume extraction flue and on cold surfaces (glass, etc). 

Preferably use wood from deciduous trees. 

Hard wood varieties such as beech or oak, whose density is high, will burn longer than other varieties with a low density. 

Alternative options are kiln dried wood available from certain supliers and which often are supplied in convenient dumpy bags loads and wood brickettes which generally come in packs and are very useful for those short of storage space. 

For your free quotation without obligation 

Tel: 01392 811 597  email: [email protected] 

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© Copyright 2023 CountryHeat Limited all rights reserved | Web Development by Edworthy Media

Company number: 07070234 | VAT Number: 431 566 503.

© Copyright 2023 CountryHeat Limited all rights reserved | Web Development by Edworthy Media

Company number: 07070234
VAT Number: 431 566 503.